Fax Over Email

This article contains the following sections:

• I. Fax Over Email Introduction
• II. Fax Over Email Product Plans
• III. How to activate Fax Over Email
• IV. How to upgrade/downgrade Fax Over Email

I. Introduction

Fax over Email (FoE) allows you to send and receive faxes using only a computer - no fax machine or extra phone line required!

By using FoE instead of traditional fax machines, individuals and companies eliminate the need for fax supplies and repairs and avoid higher costs of multiple phone lines and page fees. How does it work?  Very simple.  We give you a local fax number that will be connected to your email address.  Using this fax number, you can send and receive any fax document through the Web at a more cost-effective price point. Just as importantly, you can store and organize all incoming and outgoing faxes digitally.

FoE is a completely seamless experience.  Anyone can send you a fax like they would anyone else with a traditional fax machine.  The only difference is that recipients with traditional fax machines have to retrieve the paper fax document from the fax machine, while you can retrieve and store it completely online.

FoE allows you to:

• Send and receive fax documents using only a computer;
• Archive sent and received faxes for easy reference;
• Save time and money;
• Send scheduled faxes;
• Create your own cover page;

II. Product Plans

There are 3 product plans available for the Fax over Email (FoE) product as seen below:

The product plans can be upgraded (or downgraded) from your SiteControl account.

III. How To Activate Fax Over Email (FoE)

1. Log in to your SiteControl account with your username and password (click for instructions).

2. If you are using CenturyLink Fax Over Email for the first time click on the
Activate Fax Over Email for free now button.


3. Check the box Activate Fax Over Email and click on Continue.


4. Enter the Primary Email: and click on Continue.


5. You will receive the Order Successful message. Click on the Continue button.

Keep in mind it might take up to 24-48 hours for the service to be activated.

IV. Upgrading/Downgrading your Fax Over Email plan.

1. Log in to your SiteControl account with your username and password (click for instructions).
2. Click on the CenturyLink Fax Over Email menu icon, under the Manage Services section.


3. Click on the Change Plan button.


4. Select the new plan from the drop-down menu and click on Continue.